Employee Engagement Primer (Infographic)
September 8, 2016 4 Comments
One of Temkin Group’s four CX core competencies is Employee Engagement. That’s why Temkin Group put together an Employee Engagement Resource Page and developed this infographic.
You can download the infographic (or poster) below. I hope you enjoy it.
Here are links to download versions of the infographic:
Poster (18′ x 24″) in .pdf file or in .jpg file
Infographic in .pdf file or in .jpg file
The bottom line: Good things happen you engage your employees.
Great work Bruce. The 5 I’s is such a powerful, yet simple proposition,
but too few leaders seem capable of deploying it
Great infographic Bruce, fully aligned with the virtuous cycle! On the Engagement Index, I wonder about the first question… seems to me that it’s more needed than just understanding the mission (although clearly important) = understanding (comprehension) doesn’t mean that there’s alignment and connection. I wonder if it’s more about ‘sharing the purpose’ of the organization. Or said another way, the purpose of the organization needs to be compelling to me as an employee for me to want to show up everyday and deliver with full engagement and full impact.
Jonathan: Thanks for sharing a great observation. It does turn out that the higher level affiliation with the mission does drive even higher levels of employee engagement (we have data on the connection with being “inspired by the mission”). We chose to pick the lower level of “understanding the mission” since it is the starting point for employee engagement. For companies that reach a strong level of employee engagement (still a small minority), then going after a higher level connection with the mission is great.
Fair enough! You’re right it’s one step at a time… Thanks Bruce