Very Grateful For 5 Wonderful Years!



Exactly five years ago, we launched Temkin Group with the blog post Introducing Temkin Group, Customer Experience Transformation Consultancy. It’s been a wonderful five years, and we’re very lucky to have had such great employees, clients, and collaborators.

Thank you to all of the people who have followed this blog, read our reports, purchased corporate subscriptions, attended our workshops, participated in our research, used our advisory services, followed the Temkin Ratings, and have recommended Temkin Group to your friends and colleagues. We’ve been very lucky to have you join us on this fantastic journey!

Join us in one or more of Temkin Group’s 5th anniversary celebration activities:

The bottom line: We’re truly grateful, and looking forward to the next 5 years!

About Bruce Temkin, CCXP
I'm an experience (XM) management catalyst; helping organizations improve results by engaging the hearts and minds of their employees, customers, and partners. I enjoy researching and speaking about these topics. I lead the Qualtrics XM Institute, which is the world's best job. We're igniting a global community of XM Professionals who are inspired and empowered to radically improve the human experience. To achieve this goal, my team focuses on thought leadership, training, and community building. My work is driven by a set of fundamental beliefs: 1) Everything starts and ends with human beings, so you need to understand how people think, feel, and behave; 2) XM is a discipline that needs to be woven throughout an organization's entire operating fabric; and 3) Building the XM discipline requires a combination of culture, competency, and technology.

6 Responses to Very Grateful For 5 Wonderful Years!

  1. Roger Pugsley says:

    Hi Bruce and team. Congratulations on your amazing 5 year journey to become a leader in our CX space. Thank you for everything you do to enable our success.
    Best regards

  2. Diane stover says:

    Congratulation Bruce and team. You should be proud of the extent of fresh and useful content you produce, very impressive and important work!

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