Free Book: The 6 New Management Imperatives February 20, 2009
Posted by Bruce Temkin in 6 New Management Imperatives, Customer experience, Executive leadership.Tags: Free book
trackback
A few months ago I introduced the 6 New Management Imperatives. Since then, I’ve written posts for each of the six imperatives.
As with my 6 Laws Of Customer Experience, I decided to pull the content together in a mini book. It’s called “The 6 New Management Imperatives: Leadership Skills For A Radically Changed Business Environment (.pdf).”
Since it’s not a novel (only 16 pages), I’m giving it away for free. Just click on the cover and print it out or save it to your computer.
Go ahead and share this book(let) with as many people as you’d like!
The bottom line: Hopefully this book is worth more than it’s price.
Bruce- As we all learn to move from top down to bottom-up organizing models, I find it really useful to put both the customer and the employee at the bulls-eye of any audience target or – even more importantly – strategic plan. Now, with this excellent compliment to The 6 Laws of Customer Experience, you’ve provided a very succinct summary of why and how to do it. Thanks. (btw, I blogged about this e-book: http://www.element22.com/site/post.php?id=358&cat=2)
Mitch: Thanks for your comments and for helping to “spread the word.”
[...] en este blog, Bruce Temkin, acaba de publicar un minilibro electrónico recopilativo de sus “6 nuevos imperativos para la gestión”. A continuación se reproduce (con autorización del autor) traducido el imperativo número 3: [...]
Excellent piece. Read with great interest Imperative #3 on innovation. Our company has created an entirely new business model to help companies who find it difficult, even impossible to “Allot time for innovation”. We have created an “off line” network of highly experienced professionals who can offer turnkey innovation AND activation. Please visit our website. innovation-applied.com.
Would like to place a link to you and your book, if you would grant us permission to to that.
Regards,
Jon
Hi Jon: Thanks for the feedback! Go ahead and place a link; my goal is to spread the word!!!
[...] Welch’s words are consistent with one of my key themes: ”Don’t let profits replace purpose.” This intense focus on shareholder value is one of the main reasons for my new mini-book: The 6 New Management Imperatives: Leadership Skills For A Radically Changed Business Environment. [...]
Hello Bruce
i’m an italian girl. I would like to translate some arguments of your web site in italian and publish it in my web site about Innovation.
Can i do it?
Thanks a lot
Rosaria
Rosaria: It would be my honor to have some of these ideas translated into Italian. Just make sure that the translation is accurate and that you maintain a clear link to my blog. I look forward to you spreading the concepts about customer experience into Italy. Grazie!
[...] outdated management approach, I suggest that Macy’s execs download my free book: “The 6 New Management Imperatives: Leadership Skills For A Radically Changed Business Environment.” In it they will find 6 alternative places to focus their [...]
[...] :http://experiencematters.wordpress.com/2009/02/20/free-book-the-6-new-management-imperatives and written by Bruce [...]
[...] the day, Zappos’ key asset is its culture. Hsieh has done a great job of embracing one of the 6 new management imperatives that I’ve defined called Invest in culture as a corporate [...]
[...] Fundamental Flaws In Management Education September 6, 2009 Posted by Bruce Temkin in 6 New Management Imperatives, Customer experience, Executive leadership. Tags: Sumantra Ghoshal trackback Management practices are seriously flawed. Even Jack Welch, one of the most successful executives over the last few decades, recently said: “On the face of it, shareholder value is the dumbest idea in the world. Shareholder value is a result, not a strategy.” That’s why I wrote The 6 New Management Imperatives: Leadership Skills For A Radically Changed Business Environment. [...]
[...] Brown’s focus on infusing the elements of design into an organization’s DNA. One of the 6 New Management Imperatives that I’ve defined is: Turn innovation into a continuous process. Innovation shouldn’t be [...]
[...] critical element of the company’s performance. He’s clearly practicing the first of my 6 New Management Imperatives: “Invest in culture as a corporate asset. [...]