Off Topic: Happy July 4th!

To all of my fellow Americans: Happy Independence Day! For everyone else, Happy July 4th (everyone should have a happy day).

As I’ve done on previous July 4ths, I’m sharing wisdom from America’s founding fathers. This year, I turn to William Ellery, one of the Rhode Island representatives to sign the Declaration of Independence.

Here are some very insightful quotes from Ellery:

We look forward to the time when the power to love will replace the love of power. Then will our world know the blessings of peace.

The only distinctions which should be recognized are those of the soul, of strong principle, of incorruptible integrity, of usefulness, of cultivated intellect, of fidelity in seeking the truth.

Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict.

The bottom line: Have a great day, full of love, integrity, and overcoming difficulties!

About Bruce Temkin
I am a customer experience transformist, helping large organizations improve business results by changing how they deal with customers. As part of this focus, I examine strategy, marketing, interaction design, customer service, and leadership practices. I am also a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Simply put, I am passionate about spotting emerging best practices and helping companies master them. And, as many people know, I love to speak about these topics in almost any forum. My “title” is Managing Partner of the Temkin Group, a customer experience research and consulting firm that helps organizations become more customer-centric. Our goal is simple: accelerate the path to delighting customers. I am also the co-founder and chair of the Customer Experience Professionals Association (CXPA.org), a non-profit organization dedicated to the success of CX professionals.

One Response to Off Topic: Happy July 4th!

  1. quirkybooks says:

    Thanks for the motivation. I love that “We look forward to the time when the power to love will replace the love of power. Then will our world know the blessings of peace.” I agree, too many people want to control others, rather than be happy that others are happy with whatever they choose to do.

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