Oracle CX Summit 2012

Hello to everyone who attended Oracle’s 2012 CX Summit!

I that hope you enjoyed the sessions. Here are some of the research that I referenced in my speech:

You may want to consider signing-up for our monthly newsletter, The Customer Experience Journal.

I also highly encourage you to join the Customer Experience Professionals Association (

Best regards,

Bruce Temkin
Customer Experience Transformist & Managing Partner
Twitter: @btemkin

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