CX Tech Fest in Melbourne (August 2016)

Hi Everyone!

Thank you for being a part of my first speech in Australia. I enjoyed being a part of this great event and meeting many of you while I was there. Hopefully this content will help continue your learning from Temkin Group.

Here are some posts that augment my speech on Monday, 8 August: Key Trends Affecting the Future of Customer Experience:

Here are some posts that augment my speech on Tuesday, 9 August: Putting Emotion Back Into Customer Experience:

Other Resources
Here are some other FREE resources that I’m including, because they augment different discussions that I’ve heard throughout the CX Tech Fest:

Best regards,

Bruce Temkin
CX Transformist & Managing Partner
Email: bruce@temkingroup.com
Twitter: @btemkin

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