Celebrating “I Have A Dream” After 50 Years

Today marks the 50th anniversary of Martin Luther King’s “I Have a Dream” speech. To honor MLK’s wonderful words from August 28, 1963, here’s a word cloud from the speech.

Screen Shot 2013-08-26 at 11.53.18 AM

Here’s my favorite line from the speech:

I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character.

The bottom line: MLK had a truly wonderful dream

About Bruce Temkin, CCXP
I am a customer experience transformist, helping large organizations improve business results by changing how they deal with customers. As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. I am also a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Simply put, I am passionate about spotting emerging best practices and helping companies master them. And, as many people know, I love to speak about these topics in almost any forum. My “title” is Managing Partner of the Temkin Group, a customer experience research and consulting firm that helps organizations become more customer-centric. Our goal is simple: accelerate the path to delighting customers. I am also the co-founder and Emeritus Chair of the Customer Experience Professionals Association (CXPA.org), a non-profit organization dedicated to the success of CX professionals.

One Response to Celebrating “I Have A Dream” After 50 Years

  1. He was an amazing speaker! Just watched an amazing documentary last night…

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