Happiness Is Key Ingredient To Productivity

November 9, 2012 3 Comments

I want to leave you with a happy thought for the weekend. As you can see in the chart below, happy people tend to be more productive in work.

My take: First of all, it’s important to have happy employees. So make sure that you are screening out unhappy people during the recruiting and hiring process. Also, design your company environment and operations to encourage employees to be happy. It might make sense for the executive team to discuss employee happiness on a regular basis.

Psychologist Shawn Achor, in his TED Talk: The Happy Secret to Better Work, describes that happiness is what leads to success at work, although we often think about it working in the other direction. So it might make sense to follow his advice for creating your own personal happiness:

  • For 21 days, write down thee things you are grateful for
  • Journaling one positive experience per day
  • Exercise
  • Meditation
  • Random acts of kindness, write one positive email praising or thanking somebody in their social support network.

The bottom line: I hope that you have a happy weekend, you deserve it!

Filed under Customer experience, Employee Engagement

About Bruce Temkin, CCXP
I'm an experience (XM) management catalyst; helping organizations improve results by engaging the hearts and minds of their employees, customers, and partners. I enjoy researching and speaking about these topics. I lead the Qualtrics XM Institute, which is the world's best job. We're igniting a global community of XM Professionals who are inspired and empowered to radically improve the human experience. To achieve this goal, my team focuses on thought leadership, training, and community building. My work is driven by a set of fundamental beliefs: 1) Everything starts and ends with human beings, so you need to understand how people think, feel, and behave; 2) XM is a discipline that needs to be woven throughout an organization's entire operating fabric; and 3) Building the XM discipline requires a combination of culture, competency, and technology.

3 Responses to Happiness Is Key Ingredient To Productivity

  1. Dave Birckhead says:
    November 9, 2012 at 3:25 pm

    Very cool, Bruce. Thanks for sharing. And hope you have a happy weekend as well!

    Reply
  2. Afsheen Qamar says:
    November 11, 2012 at 5:31 am

    Great Article Bruce and I totally agree to Shawn Achor’s advice.. But my challenge is executives are hardly happy to spend time to discuss how to make their employees happy…My experience says Managers must work 1:1 basis with their team mates and find out the meanings of happiness for them and then ensure they are happy.

    Reply
  3. focusservices says:
    December 3, 2012 at 10:12 am

    Providing an environment which is beneficial for both employee and management is very important.

    Reply

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