Announcing The CX Excellence Awards

Temkin Group is accepting nominations for its 2012 Customer Experience Excellence (CE2) Award. This award recognizes organizations for their efforts in becoming more customer-centric.

Across all industries and sectors, organizations are findings ways to improve customer experience in a sustainable manner. The CE2 Awards are meant to highlight those transformational efforts. Since customer experience is a journey, not a program, nominees will not need to have fully completed their journey to be eligible for this award.

Nominations are due by December 14, 2012.

For more information including a nomination form, visit our CE2 Award page.

About Bruce Temkin
I am a customer experience transformist, helping large organizations improve business results by changing how they deal with customers. As part of this focus, I examine strategy, marketing, interaction design, customer service, and leadership practices. I am also a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Simply put, I am passionate about spotting emerging best practices and helping companies master them. And, as many people know, I love to speak about these topics in almost any forum. My “title” is Managing Partner of the Temkin Group, a customer experience research and consulting firm that helps organizations become more customer-centric. Our goal is simple: accelerate the path to delighting customers. I am also the co-founder and chair of the Customer Experience Professionals Association (CXPA.org), a non-profit organization dedicated to the success of CX professionals.

Comments are closed.

Follow

Get every new post delivered to your Inbox.

Join 2,632 other followers

%d bloggers like this: