9 Management Principles From Dilbert’s Boss

I search for insights wherever I can find them: from business visionaries to cartooning geniuses. That’s why it seems appropriate to follow advice from Jack Welch with some thoughts from Scott Adams (creator of the Dilbert cartoon). In a recent blog post, Adams shares these management principles he uses in his restaurants:

• Have fun. Loosen up.
• Try something new. Often. Keep whatever works.
• No penalty for a new idea failing. Trying is the thing.
• Employees are more important than customers.
• Stop asking Scott for approval. Just do it.
• Managers get to see the financials.
• Being a jerk to coworkers is grounds for termination.
• Do whatever seems smart and fair to make customers happy.
• Watch the competition closely and borrow their best ideas.

The bottom line: Good advice from Adams; even without Dilbert.