Comments on: Good Design Saves Lives In The UK http://experiencematters.wordpress.com/2008/12/01/good-design-saves-lives-in-the-uk/ Building Loyalty Through Customer Experience, Marketing, And Leadership Mon, 04 Jan 2010 16:15:40 +0000 http://wordpress.com/ hourly 1 By: Gregory Lynch http://experiencematters.wordpress.com/2008/12/01/good-design-saves-lives-in-the-uk/#comment-6343 Gregory Lynch Tue, 23 Jun 2009 21:29:08 +0000 http://experiencematters.wordpress.com/?p=2565#comment-6343 Looks alot better to me. Anything that makes access easier during a resus is a good thing Looks alot better to me. Anything that makes access easier during a resus is a good thing

]]> By: Virtual Worlds and Inflatable Operating Theatres at NHS Innovations Expo « Virtual World Innovations http://experiencematters.wordpress.com/2008/12/01/good-design-saves-lives-in-the-uk/#comment-6320 Virtual Worlds and Inflatable Operating Theatres at NHS Innovations Expo « Virtual World Innovations Sun, 21 Jun 2009 09:05:47 +0000 http://experiencematters.wordpress.com/?p=2565#comment-6320 [...] innovations including robotic beating heart surgery, the inflatable operating theatre, an improved resuscitation “crash” trolley and of course our virtual operating theatres and wards in Second [...] [...] innovations including robotic beating heart surgery, the inflatable operating theatre, an improved resuscitation “crash” trolley and of course our virtual operating theatres and wards in Second [...]

]]> By: Get Lean and Prosper » Blog Archive » 5S for Hospital Crash Carts http://experiencematters.wordpress.com/2008/12/01/good-design-saves-lives-in-the-uk/#comment-5911 Get Lean and Prosper » Blog Archive » 5S for Hospital Crash Carts Mon, 20 Apr 2009 20:33:25 +0000 http://experiencematters.wordpress.com/?p=2565#comment-5911 [...] to my old boss, Mike, for sending this my way. Here’s an article (with pictures, better photos here) from the BBC about a revolutionary new design for hospital “crash carts” that are used [...] [...] to my old boss, Mike, for sending this my way. Here’s an article (with pictures, better photos here) from the BBC about a revolutionary new design for hospital “crash carts” that are used [...]

]]> By: Bruce Temkin http://experiencematters.wordpress.com/2008/12/01/good-design-saves-lives-in-the-uk/#comment-4865 Bruce Temkin Sat, 13 Dec 2008 22:04:45 +0000 http://experiencematters.wordpress.com/?p=2565#comment-4865 John: Thanks for the head's up and the link to the publication! John: Thanks for the head’s up and the link to the publication!

]]> By: Bruce Temkin http://experiencematters.wordpress.com/2008/12/01/good-design-saves-lives-in-the-uk/#comment-4862 Bruce Temkin Sat, 13 Dec 2008 21:48:22 +0000 http://experiencematters.wordpress.com/?p=2565#comment-4862 Sam: Great point. It demonstrates an important point: No experience is inherently good or bad; it must be examined based on how it helps the target audience accomplish their goals. Without that user-centric view, the old cart might be considered superior based on just its looks. Sam: Great point. It demonstrates an important point: No experience is inherently good or bad; it must be examined based on how it helps the target audience accomplish their goals. Without that user-centric view, the old cart might be considered superior based on just its looks.

]]> By: sam http://experiencematters.wordpress.com/2008/12/01/good-design-saves-lives-in-the-uk/#comment-4816 sam Mon, 08 Dec 2008 23:00:03 +0000 http://experiencematters.wordpress.com/?p=2565#comment-4816 To my eye, the cart on the left "looks" better, cleaner lines, neater, etc. I think it's a great design lesson that slick-looking and well-designed are not necessarily the same thing. To my eye, the cart on the left “looks” better, cleaner lines, neater, etc. I think it’s a great design lesson that slick-looking and well-designed are not necessarily the same thing.

]]> By: 5S for Crash Carts « Neovista Newsfeed http://experiencematters.wordpress.com/2008/12/01/good-design-saves-lives-in-the-uk/#comment-4811 5S for Crash Carts « Neovista Newsfeed Mon, 08 Dec 2008 13:05:53 +0000 http://experiencematters.wordpress.com/?p=2565#comment-4811 [...] the article here.  Read another blogger’s assessment here.  Read a further description on the Lean Blog [...] [...] the article here.  Read another blogger’s assessment here.  Read a further description on the Lean Blog [...]

]]> By: John I. Todor, Ph.D. http://experiencematters.wordpress.com/2008/12/01/good-design-saves-lives-in-the-uk/#comment-4765 John I. Todor, Ph.D. Tue, 02 Dec 2008 21:51:26 +0000 http://experiencematters.wordpress.com/?p=2565#comment-4765 Bruce, It is always refreshing to see examples of situations where people see past the routine to create more effective solutions. In a recent articles Marco Bevolo of Philips Design in The Netherlands, describes how premium ambient design can create competitive differentiation - especially in a weak ecomony. Marco's article is in a publication titled "The Importance of the Customer Experience in a Down Economy." It is one of 18 papers in the publication being made available free by Ogilvy's Customer Futures Group. People can download it by going to: www.customerfutures.com/downeconomypublicaiton John Bruce,
It is always refreshing to see examples of situations where people see past the routine to create more effective solutions. In a recent articles Marco Bevolo of Philips Design in The Netherlands, describes how premium ambient design can create competitive differentiation – especially in a weak ecomony.

Marco’s article is in a publication titled “The Importance of the Customer Experience in a Down Economy.” It is one of 18 papers in the publication being made available free by Ogilvy’s Customer Futures Group. People can download it by going to:

http://www.customerfutures.com/downeconomypublicaiton

John

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